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Corsi di formazione in lingua Inglese, Tedesco, Francese e Italiano

Corsi multilingua in italiano, inglese, francese e tedesco, coprono tutte le aree formative  Comunicazione, Vendita. Marketing e Management.  Sono customizzabili su misura e progettatabili ex-novo Metodologia NEXT.  I docenti sono madrelingua (Francese e Tedesco) e con professionalità senior.

* English and Italian.
** English, German and Italian.
*** English, German, French and Italian.

B2B SALES TRAINING (Business to Business)

  • SALES AND NEGOTIATION SKILLS TRAINING ***
  • CONSULTATIVE TELEPHONE SELLING **
  • ACHIEVING CUSTOMER INTIMACY **
  • SELLING TO C LEVEL **
  • SALES PROSPECTING **

SELLING TO CONSUMERS (Business to Consumer)

  • STORE AND RETAIL SELLING ***
  • SELLING TO CONSUMERS***
  • SELLING TO FOREIGN PEOPLE AND  TOURISTS*
  • COMMUNICATION AND INTERCULTURAL SELLING (ASIAN, ARAB, CHINESE, RUSSIAN)*
  • SELLING TO CUSTOMERS IN HOTEL, RESTAURANTS AND PUBLIC PLACES – HORECA *
  • TELESELLING AND CUSTOMER CARE **

COMMUNICATION AND NEGOTIATION SKILLS

  • EFFECTIVE COMMUNICATION ***
  • NON VERBAL COMMUNICATION ***
  • ACTIVE LISTENING ***
  • NEGOTIATION TECHNIQUES ***
  • PUBLIC SPEAKING ***
  • VISUAL MERCHANDISING ***
  • CONFLICT MANAGEMENT **
  • SOCIAL SELLING*
  • MANAGING SOCIAL NETWORKS AND EMAIL ACCOUNTS*
  • NETIQUETTE *

MANAGEMENT

  • EMPOWERMENT, MANAGEMENT AND ORGANIZATIONAL BEHAVIOUR **
  • LEADERSHIP AND ORGANIZATIONAL CHANGES **
  • SALES MANAGEMENT **
  • RETAIL AND STORE MANAGEMENT **
  • TIME AND STRESS MANAGEMENT **
  • CHANGE MANAGEMENT**
  • MEETING MANAGEMENT ***
  • TEAM WORKING***
  • MANAGING COACHING COMPETENCIES – TEAM COACHING ***
  • COMPANY WELLNESS PROGRAMS *

MARKETING AND BUSINESS MANAGEMENT

  • HOW TO WRITE A BUSINESS PLAN *
  • HOW TO WRITE A MARKETING PLAN *
  • BUSINESS STRATEGY *
  • HOW TO IMPROVE USE OF SALES CHANNELS *
  • THE NEW ORGANIZATIONAL PARADIGMS OF THE COMPANIES *
  • OCEAN STRATEGY*

* English and Italian.
** English, German and Italian.
*** English, German, French and Italian.

Maggiori informazioni a : info@tecnichedivendita.com – Tel. 02 9370907

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